PWC ANSWERING SERVICE

24 Hours a Day / 7 Days a Week Our Telephone Secretaries are
there to answer your telephone via the following different ways:

• Call forwarding - You must have the call forwarding feature through your local telephone company and you may forward your phone to us anytime you need us to answer for you.
• Remote Call Forwarding - You may have a telephone number through your local telephone company and have them forward that number to us all the time. We answer as your office and you pay the telephone half of the expense of a business telephone line yet you can advertise in the yellow pages with this number.
• Live Operator Option - If you have voice mail in your office to handle your calls and would like to give your caller the option to talk with a live person, you can have our number programmed into your system as one of the options the caller can choose. We can then assist the caller as per your instructions. Remember people like to talk to a LIVE PERSON and you can give your customer that option after hours and for emergencies.
• Emergency Calls After Hours - Our staff is trained to handle these type calls for you via alpha or numerical pages. We also can provide a recap of all calls handled after hours to your fax or e-mail.
• Service Calls After Hours - We are experienced in taking all information necessary for a service call for your company and understand the importance of timely delivery. We can page your on call person and deliver that message to him and then fax it to your office as to assure all calls have been charged for an handled properly by your staff.
• Real Estate Calls - Our Patching capability gives us the opportunity to capture that caller and get them to you as soon as possible regardless of where your sales agent may be. People wishing to buy real estate want an answer right away or they call the next in line.
• We Can Be Your Office - Provided the appropriate information we can answer your telephone just like we are there in your office. This service is good for the individual who really does not need to hire the full time secretary or is just starting a business.
• Funeral Home Service - We have over 5 years in handling funeral home calls after hours and during the day when it is necessary for everyone to be out of the office. We give callers obit information, directions to the funeral home and dispatch death calls to the on call promptly. With our patching capabilities the caller assumes that your staff is right there all the time for their needs.
• Lease a Number - We can lease you a telephone number and answer that number without you having to go through the telephone office. This number is your telephone number and would be answered by our staff 24 hours a day 7 days per week.
• Alpha Dispatch Service - We will provide those people with alpha pagers the service of taking messages from callers to our Dispatch Center and then typing that message in their pager.
• No Answer or Busy Transfer - Calls can be routed to our service after the designated number of rings you specify or if the caller gets a busy signal that call can be routed to us. This allows you to have us help you anytime you need extra help just for the peak time of day. We can be your "extra pair of hands to help you answer your telephone." This service also eliminates the necessity to have to call forward your telephone each day. Your telephone can automatically forward to us after the ring you decide. If you walk out and forget, No Problem - You know that if the telephone rings more than a certain number of times it will automatically come to your service. This can save your office money and time in the long run.